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CourseKiln

Corrections

By CourseKiln Editorial·Published ·2 min read

This page exists because a guide that teaches you to check other people's claims has to be checkable itself. When we get something wrong, we fix it here in the open, we say what changed, and we date it. If you have spotted an error on any page, tell us and it will be reviewed against the source.

We hold ourselves to the standard we ask of any seller: show your working, name your sources, and correct the record when it moves. Every source we rely on is listed on the method page, each with the document it came from and the date we checked it.

How we correct#

  • Every factual claim on the site traces to a named source you can open and read yourself.
  • When a law changes, a figure is restated, or a source is superseded, we update the page and add a line below.
  • We change the substance, not just the wording, and we do not quietly delete a claim. A correction stays logged.
  • We name no individual seller, so corrections here are about facts, figures, dates and law, never about a person.

Send a correction#

Email hello@kilnguides.co.uk with the page, the claim you believe is wrong, and the source that shows it. Every message is read against the primary source. If you are right, the page changes and the change is logged here with the date. If we disagree, you get a reply that says why, with the source we relied on.

The log#

Entries appear here as they happen, newest first, each with the date, the page, what changed, and why.

11 June 2026, will you actually get your money back?. We wrote that the Financial Ombudsman Service had not yet published its annual complaints data for 2025/26. It had: the figures were published on 21 May 2026, and they show a 30 percent uphold rate across all financial products. The page now leads with the full-year figures, 37 percent in 2023/24, 34 percent in 2024/25 and 30 percent in 2025/26, and the in-year quarterly splice has been removed. The error was raised in an external review and confirmed against the ombudsman's published data before we changed the page, which is the order we ask you to do it in.